Maintenance Category

Edge05 Amsterdam Maintenance

Tuesday, January 10th, 2012
Time: 1/10/12 4:45pm PST Location: Amsterdam Maintenance window: 60 minutes Affected services: Edge05 Pull Zone Impact: Traffic will be rerouted to nearby PoPs. Regards, Operations Team

Edge05 New York Maintenance

Thursday, January 5th, 2012

We will be adding RAM to Edge05 in New York on 01/05/2012 at 2:45pm PST. This will only briefly affect customers with zones on Edge05. The maintenance window is 90 minutes, and we expect the work to last 25 minutes. During this service period, traffic from the affected area will be routed to nearby PoPs.

This is one in a series of upgrades throughout the next few weeks. Please schedule downtime on your internal monitoring systems accordingly, and stay posted as we continue to provide updates.

Regards,

Operations Team

Edge05 Amsterdam Maintenance

Tuesday, January 3rd, 2012

We will be adding RAM to Edge05 in Amsterdam on 10/03/2012 at 3pm PST. This will only briefly affect customers with zones on Edge05. During this 30 minute maintenance window, traffic from the affected area will be routed to nearby PoPs.

This is one in a series of upgrades throughout the next few weeks. Please schedule downtime on your internal monitoring systems accordingly, and stay posted as we continue to provide updates.

Regards,

Operations Team

Edge13 Amsterdam Maintenance

Tuesday, January 3rd, 2012

We will be upgrading our RAID controllers in Amsterdam on 10/03/2012 at 3:30pm PST. This will only affect customers with zones on Edge13. During this 60 minute maintenance window, traffic from the affected area will be routed to nearby PoPs.

This is one in a series of upgrades throughout the next few weeks. Please schedule downtime on your internal monitoring systems accordingly, and stay posted as we continue to provide updates.

Regards,

Operations Team

Edge05 Los Angeles Maintenance

Wednesday, December 28th, 2011

We will be adding RAM to Edge05 in Los Angeles on 12/29/2011 at 12pm PST. This will only briefly affect customers with zones on Edge05. During this 30minute maintenance window, traffic from the affected area will be routed to nearby PoPs.

This is one in a series of upgrades throughout the next few weeks. Please schedule downtime on your internal monitoring systems accordingly, and stay posted as we continue to provide updates.

Regards,

Operations Team

Maintenance – New York

Tuesday, December 13th, 2011

Our upstream provider will be upgrading a backbone router on the New York, NY backbone on 12/16/11. The maintenance window is from 09:00 GMT to 13:00 GMT, with an anticipated outage of 60 minutes. During this time, customers will likely experience higher latency in the New York region, as traffic gets routed to nearby points of presence.

You can also check out status.maxcdn.com for further notifications.

We appreciate your patience during this work and welcome your feedback.

Update: 12/15/2011 12:41pm

Maintenance Notification: Our upstream provider has shortened the maintenance window and moved it forward to 12:00 am - 04:00am EST (local time). The outage is still expected to be 60minutes.

Affected services include: Push Zone FTP

Please initiate a live chat, or email us at support@netdna.com if you have any questions. We apologize for the late notification and appreciate your patience while the maintenance is completed.

Thank you,

Operations Team

Maintenance – Los Angeles

Tuesday, December 13th, 2011

Our upstream provider will be upgrading an IP core router on the Los Angeles, CA backbone on 12/15/11. The maintenance window is from 09:00 GMT to 13:00 GMT, with an anticipated outage of 45 minutes. During this time, customers will likely experience higher latency in the Los Angeles region, as traffic gets routed to nearby points of presence.

We appreciate your patience during this work and welcome your feedback

Update: 12/14/2011 3:59pm Maintenance Notification: Our upstream provider is undergoing maintenance at our Los Angeles datacenter; there is anticipated downtime of 45 minutes on December 15th between the hours of 12:00 am - 5:00 am PST (local time).

Affected services include: Control Panel, API, Helpdesk and Billing system.

Please initiate a live chat if you have any questions. We apologize for the late notification and appreciate your patience while the maintenance is completed.

Thank you,

Operations Team

Scheduled European Maintenance

Wednesday, July 13th, 2011
Hey guys, just a heads up that we will be upgrading the hardware of one of our European edges to allow for better performance and additional capacity. This upgrade will take place on July 14 and will be from 23:00 to 02:00 (local time). Have no fear for any downtime, as we will be rerouting all traffic to different datacenters. However, because of this rerouting, you may experience higher latency than usual. It is expected for this upgrade to take no longer than sixty minutes during our time window.

Scheduled Maintenance on LAX3

Monday, June 27th, 2011

There will be a scheduled maintenance on Monday, June 27,  at 10 PM (PST) on one of our LA Nodes (LAX3) . This should last no longer than a mere minute and will only affect MaxCDN’s API, control panel, and HDDN Servers.

 

 

Control Panel 2.9.0 Launch

Tuesday, May 24th, 2011
We are back with a bang (not that we disappeared in the first place). Things were in the works behind the scenes for a few months, and today is the unveiling. Our engineers and developers got their hands dirty to keep your toolbox fresh and clean. Control Panel 2.9 is flagshipped by a new dynamic content caching product (beta). Not to be overshadowed, features such as a sparkling network status page and improved Google analytics code were rolled out, and are a direct result of your feedback. You spoke your mind, and we listened. For you out there wondering where release 2.8 is, the answer is simple. It was an internal update, and we decided you shouldn't be bothered with the fine print. After all, our job is to keep you moving...fast.

NEW FEATURES

  • FULL ZONE This new product, currently in beta, will allow dynamic content caching. Contact sales@netdna.com for details.
  • NETWORK STATUS Our solution to proactive monitoring and increasing transparency. The feature provides detailed live reporting of Edge clusters and API.

IMPROVEMENTS

  • GOOGLE ANALYTICS has been optimized with the control panel by using faster code, reducing any drag that might have been felt in the past.

BUG FIXES

  • VOD ZONE an error that occurred when creating a VOD zone with a custom domain on the Create Zone Form was fixed.