POP: LAX – Emergency Maintenance 2/12/2010 @ 2200 PST

Our upstream provider will be doing emergency maintenance to replace a Line Card that is failing in their Core Router. This will bring the LAX POP down for approximately 1 hour.
LAX will automatically be removed from the anycast Network and all traffic will be re-routed to the next closest city. No downtime is expected however there will be additional latency for clients that would have normally hit the LAX datacenter.

We will update this post when maintenance begins and with all updates going forward.

The New Way To Improve Google Page Ranking?

Before Google’s Caffeine announcement and Matt Cutts webpronews.com interview, Google has quietly been suggesting, convincing … pushing(?) webmasters the world over to speed up the internet.
As far back as 2008 Landing Page Load Time has been an Adwords Quality Score factor.

Further evidence of Google actively speeding up the internet are found in the release of Chrome, Google Public DNS, Closure Compiler, Gzip, and their involvement in promoting the Firefox/Firebug add-on — Page Speed.

The Caffeine algorithm is Google’s most vocal push to speed up the Internet and its most active attempt to bring legions of webmasters and web professionals to support its cause. In the webpronews.com interview Google’s Matt Cutts heavily hints that speed directly affects user experience, and, may be rewarded with improved search engine page rankings in the future.

MaxCDN is the fastest and simplest method to speed up your website, deliver your content globally, and give users a great Internet experience they expect. It’s simple to use and affordable; even for the small Webmaster on shared hosting.

Optimizing each piece of your content is labor intensive. Also, doing so is not free from problems or foolproof because there are many instances in which you have no control.

For instance, you need to depend on users and corporate IT departments to upgrade their browsers. You need to depend on anti-virus software vendors to properly handle compression and stop mangling the Accept-Encoding header.  And each ISP needs to play along by using an HTTP proxy that doesn’t prevent users from receiving compressed content in the first place.

The MaxCDN technology and infrastructure can quickly help you by-pass many of these issues.What’s more, combining MaxCDN with your hands-on optimization techniques can only speed up the delivery of your content even more!

Webmasters, Pay Attention!

One of Google’s mantras is to improve the user’s Internet experience. Speeding up and avoiding practices that slow down the Internet, load times, and content delivery is proven to enhance that experience.

Research conducted by Google and released to the public demonstrated that when Google purposely slowed down the search results page by les than half a second (100 – 400 milliseconds) it produced 0.2% to 0.6% fewer searches per user! Furthermore, the “fewer-search-behavior” persisted and increased over time (users did fewer and fewer searches the longer they were exposed to the experiment).

That is to say, even if higher search engine rankings isn’t important to you (that’s impossible, but play along for a second) if your site and content loads slowly and users experience poor performance, they are very likely to never return to your website again.

With MaxCDN in your Webmaster’s tool kit, you’re able to keep users happy by delivering your content fast and may even improve your search engine page ranking on Google’s new Caffeine search algorithm.

Besides, it’s simple to use, quick to set up, affordable for Webmasters of all sizes, and as a standalone solution you benefit no matter what hosting arrangement you currently use.

Learn more about MaxCDN and try it risk-free, here

Control Panel 1.3 Updates

Featured Updates:

Today, the Control Panel v1.3 is released. Among the new features:

  • Multi Hostname in Pull Zones – as directed by yslow, we now allow easy addition hostnames on the same Pull Zone.
  • Reporting Updates – added a reporting dashboard, more links to Zone stats
  • New FAQs – We’ve started a new wiki for FAQs that we will
  • U/I Refinements – added inline editing, VOD Portal Page, Push Zone Portal Page
  • More:- Bug fixes and Improvements (listed below)

Multi Hostname in Pull & Push Zones

According to Yahoo’s “Best Practices for Speeding Up Your Website”, splitting components allows you to maximize parallel downloads. Make sure you’re using not more than 2-4 domains because of the DNS lookup penalty. For example, you can host your HTML and dynamic content on www.example.org and split static components between static1.example.org and static2.example.org

For more information check “Maximizing Parallel Downloads in the Carpool Lane” by Tenni Theurer and Patty Chi.

Here is a screenshot of the new feature in your control panel. To get to this, click on any Pull Zone you’ve created from the Dashboard:

Reporting Updates

There is a new reporting dashboard that gives you an overview of all your zones, or an individual zone by any date range. Here is a screenshot of the new Reporting Dashboard:

Also available on the Main dashboard is a button for “reports” which allows you to jump right into a customized reporting dashboard for each individual zone:

U/I Refinements:

There are a series of U/I refinements, particularly in and around managing individual Pull Zones and VOD Zones. There are now more clear instructions on how to connect, zone specific stats and a spot to manage multiple CNames (as mentioned above). Here is a screenshot of the Manage Pull Zone page:


FAQs:

We’ve launched a new FAQs section.

To get to it, click on “Support” from the main navigation in your control panel.

Please feel free to post any FAQs in the comments of this blog, and we will ad them.

Full Lists of fixes and improvements:

* Reporting page to be reformatted to have graphs again
* Edit Pull Zone Redesign (Added inline edits)
* VOD Zone Creation Instructions Update (added more info popup)
* Better Error Messaging on Pull Zone Creation
* All zone names must be 16char or less
* U/I Changes – remove multicolored “Push” “Pull”, etc buttons from the main listings
* Navigation now only has the current headings options
* Put more instructions in Push Bucket Help (added more info popup)
* Put in new FAQs
* Removed the text “Navigation Menu” from the top left menu
* Made rows clickable on zone lists
* Better graphs (now shows more accurate stats and “knows” days with 0 data)
* Added failed login email sending
* Show invited users
* Add Push Zone and VOD Zone “Portal” Pages
* Live Zone Stats

Version 1.3 couldn’t have been done with out your feedback. Please keep it coming and we will do our best to get your feature requests into version 1.4.

Cheers!

Control Panel 1.2 Update

Featured Updates:

Today, the Control Panel v1.2 is released. Among the new features:

  • Faster API/Web Interface: Cache Clearing and Zone Provisioning
  • Visual Cache Clearing: right from the Dashboard
  • Enhanced Security: Against Brute Force Control Panel Login Attacks
  • More: Bug fixes and Improvements (listed below)

Faster API/Web Interface:

Previously, when provisioning new Content Zones or Clearing Cache (from the API or the Control Panel Interface), we had been using a single threaded process to connect to each PoP to control it. This has been re-engineered to be multi-threaded. Therefore, the time to perform each action would be the time for:

  • Edge Location 1 – wait for successful response + Edge Location 2 -wait for successful response+ …. Edge Location 9 – report success back to browser/API.

With version 1.2, we are now doing a multi-threaded process. This will speed up control panel and API speeds buy upto 9x. It works like the following:

  • Connect to All Edges at once – wait for responses- report success back to browser/API.

The response is sent back as fast as the PoP that takes the longest. This will make the API and Control Panel usage more real time.


Clearing Cache right from the Dashboard:

One of the biggest inconveniences in using a CDN for a Pull Zone is managing Cache. Because of how large cache can become, how I/O intensive it is managing cache on production servers and because of having numerous copies of the cache – we’ve found it hasn’t been obvious in how to make this process easy – until now. We are starting to release tools (and expect more) to more easily manage cache. You will now find a visual Purge Cache tool which allows you to easily purge a Zones most frequently accessed files in the “Files” tab of the Dashboard and the “Manage Pull Zone” page:

We continue to listen and strive to make your CDN experience more fluid and think this feature is a step in the right direction. Expect more features like this and never hesitate to send us feedback on Cache Purging ideas.

Enhanced Security

Security and reliability are a huge part of our product offering. Besides hardening our Edge delivery platform, we are focused on enhancing your security with the Control Panel. In a previous release, we’ve created password strength meters on all important accounts. In this version, we are doing more security checks for passwords and protection against brute force attacks. If someone logs into your account 5 times with the wrong password, the account will be locked and you will be notified.

Your account will unlock automatically after 1 hour. If, in the meantime, you need to access your Control Panel – you can always contact our team for an immediate unlock after you verify ownership of the account.

Other Bug Fixes:

  • Updating Zones does not require all fields, just the ones that are being edited
  • Fixed footer breaking when viewing email
  • Removed the form from push zone creation page

Other Improvements:

  • Made it possible to highlight text on zone pages
  • Additional backend logging
  • Audit trail for all actions performed in Control Panel
  • Don’t capitalize the 1st letter of zone names for browser compatibility
  • Show hits on Dashboard
  • Added “Label” for content Zones
  • Show hits for the month on Dashboard
  • Created a “Re-Lookup Origin IP” button for Pull Zones
  • Provisioning is now multi-threaded for quicker setup of zones
  • Improved the error notification when creating Pull Zones

Other New Features:

  • Brute force protection
  • Implemented banned password list for extra security

A Big “Thank You” to all customers that have been giving us great feedback and to the team responsible for the release: Bryan, Billy, Don, Stephen & David and a special thank to Jan.